# Contractor Exchange LLC  
**Privacy Policy**  
**Effective Date: September 12, 2025**
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## Introduction
Contractor Exchange LLC (“Company,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website, mobile services, and related offerings (collectively, the “Services”).

We do **not** sell your personal information. We only share information with trusted service providers as needed to deliver Services, comply with the law, and protect our rights.

By using our Services, you agree to this Privacy Policy. If you do not agree, you should discontinue use immediately.
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## Information We Collect
We may collect the following types of information:

- **Personal identifiers** such as name, email, phone number, and business information you provide.  
- **Account information** including login details and settings.  
- **Transaction information** related to Services you access or purchase.  
- **Device and usage information** such as IP address, browser type, operating system, and usage data.  
- **Communications** including customer support inquiries and messages you send us.  
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## How We Use Information
We use collected information to:

- Provide and maintain the Services.  
- Communicate with you, including sending SMS account alerts and promotional offers.  
- Process transactions and deliver requested features.  
- Protect against fraud, abuse, and unlawful activity.  
- Improve and develop our Services.  
- Comply with legal obligations.  
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## SMS Messaging
If you provide your mobile number and opt in, you may receive SMS messages from **Contractor Exchange LLC**.  
By providing your phone number and agreeing to receive texts, you consent to receive text messages from Contractor Exchange LLC.
**You will receive account alerts, appointment reminders, account notifications, and promotional offers, delivery status, via SMS. Message frequency varies; up to 5 messages per month. Message and data rates may apply. Reply HELP for help, STOP to opt out.** 
We do not sell or share mobile numbers or SMS consent data with third parties for their own marketing. We may share with service providers who help deliver our messages or where required by law. 
**Customer data is not shared with 3rd parties for promotional or marketing purposes.
• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.**

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## Sharing of Information
We may share your information only as follows:

- **Service providers:** With trusted vendors who perform services on our behalf (e.g., hosting, messaging, analytics).  
- **Legal requirements:** To comply with applicable laws, regulations, legal processes, or enforceable government requests.  
- **Business transfers:** In the event of a merger, acquisition, or asset sale.  
- **With your consent:** In circumstances where you have explicitly authorized sharing.  

We do not sell or rent your information to third parties for their own marketing purposes.
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## Data Security
We implement industry-standard safeguards to protect your information, including encryption in transit, access controls, and routine security reviews. No system is completely secure, but we take reasonable steps to reduce risk.

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## Data Retention
We retain personal information as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce agreements. When no longer needed, data is securely deleted or anonymized.

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## International Users
Our Services are hosted in the United States. By using the Services, you consent to the transfer of your information to the U.S., which may have different data protection laws than your country.

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## Children’s Privacy
We do not knowingly collect information from children under 13. If we learn that we have collected such information, we will delete it promptly. Parents or guardians who believe we may have collected a child’s data should contact us.

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## Your Rights
Depending on your jurisdiction, you may have the right to:

- Access, correct, or delete your personal data.  
- Request a copy of your data in a portable format.  
- Restrict or object to certain processing activities.  

To exercise these rights, contact us at the email address provided below.

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## Updates to This Policy
We may update this Privacy Policy periodically. When changes are made, we will revise the “Effective Date.” Continued use of the Services after updates constitutes acceptance of the new terms.

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## Data Transfer Restrictions
We do **not** sell, rent, or transfer your personal information — including mobile numbers or SMS consent data — to any external organizations under any circumstances. Data may only be shared with trusted service providers who act on our behalf to deliver messages or comply with applicable law.

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## Data Protection Measures
We implement strict safeguards to prevent unauthorized access, use, or disclosure of your personal information, including:  

- Role-based access controls so only authorized personnel can view your data.  
- Encryption in transit and at rest to protect sensitive information.  
- Regular security audits and monitoring for unauthorized access attempts.  
- Vendor contracts requiring service providers to protect your information and use it only for delivering our services.  

These measures are designed to ensure your information remains private and secure at all times.

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## Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at contractorexchangellc@gmail.com
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